Zigpoll
- Customer answerson the thank-you page
- Optional discount codeshown right away
- Doneuntil the next survey
Twicebow vs Zigpoll
Zigpoll asks. Twicebow asks, then thanks twice.
Both put a survey on your Shopify thank-you page. The difference is what happens after the customer answers.
Twicebow
- Customer answersand is thanked on the spot
- A gift waitson their order status page
- The order arrives, the gift opensthe second thank-you
- Next order, bigger boxand the next survey gets answered too
Zigpoll is a full survey toolkit. You can ask questions on almost any page, by email, by SMS and in your physical store.
Twicebow does one thing. It asks a short question after checkout, then gives the customer a gift box that opens when their order arrives. Every repeat order opens a bigger box.
If you need surveys everywhere, pick Zigpoll. If you want your post-purchase survey to also bring customers back, pick Twicebow.
At a glance
| Feature | Twicebow | Zigpoll |
|---|---|---|
| After the survey | ||
| Gift that opens when the order is delivered | Yes | No |
| Gift that grows with every repeat order | Yes | No |
| No points program or customer account needed | Yes | Not applicable |
| Discount code after the survey | Yes | Yes |
| Where you can ask | ||
| Thank-you page | Yes | Yes |
| Order status page | Yes | Yes |
| Exit-intent, product page and cart | No | Yes |
| Email, SMS and Shopify POS | No | Yes |
| NPS and CSAT surveys | No | Yes |
| Your data | ||
| Multiple customer languages | Yes | Yes |
| Klaviyo and Google Sheets | Starter and up | Yes |
| Webhook or API | Webhook, Growth and up | API and MCP, Advanced and up |
| AI in a weekly report | Starter and up | Every plan |
Pricing
5× the responses for $10 less.
On the entry plan, Twicebow gives you 1,000 responses a month for $29. Zigpoll gives you 200 for $39.
| Plan | Twicebow | Zigpoll |
|---|---|---|
| Free | $0100 responses | $050 responses |
| Entry plan | $29 / mo1,000 responses | $39 / mo200 responses |
| Middle plan | $79 / mo5,000 responses | $129 / mo600 responses |
| Top plan | $149 / moUnlimited | $399 / moUnlimited |
Response limits are per month. Zigpoll prices as of October 2026, from its Shopify App Store listing. Zigpoll also offers yearly billing.
Why the second thank-you matters
A discount shown on the thank-you page arrives just after the customer has spent money. By the time the package lands, that code is easy to forget.
Twicebow holds the thank-you until the order is delivered, when they are holding what they bought and most likely to shop again. You can also open the gift straight after the survey if you prefer. Either way, the next order opens a bigger box.
Pick Zigpoll if
- You want to ask questions before checkout, like why shoppers leave a cart.
- You run NPS or satisfaction surveys by email or SMS.
- You sell in person with Shopify POS.
- You want API or MCP access to your survey data.
- You want an app with hundreds of reviews and a long track record. Zigpoll launched in 2019.
Pick Twicebow if
- Your main question is “How did you hear about us?” and you want more people to answer it.
- You want the survey to bring customers back, not just collect data.
- You want rewards that grow with loyalty, without a points program or customer accounts.
- You want more responses per dollar.
Ask, then say thank you twice
Twicebow puts a short survey on your Shopify thank-you page and sends the customer a gift that opens when their order arrives.
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Zigpoll is a trademark of Argonautic Labs. Twicebow is not affiliated with Zigpoll. Details checked October 2026. Spotted something out of date? Email support@twicebow.com.